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Privacy Policy

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Last updated: April 25, 2025

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At Sageflow Studio, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services. By using the website, you consent to the collection and use of your data in accordance with this policy.

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1. Information We Collect

We collect different types of personal data to provide our services, which include:

  • Personal Information: We may ask for details like your name, email address, business name, phone number, and address when you sign up for services.

  • Payment Information: When purchasing services, we collect payment information, processed securely through third-party services such as Stripe.

  • Usage Data: We automatically collect data on how you interact with our website, including your IP address, browser type, and pages visited.

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2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our service.

  • Managing your account and communicating with you.

  • Sending promotional materials (if you’ve opted in).

  • Improving the website and service.

  • Complying with legal obligations.

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3. Third-Party Services

We share your data with the following third-party services:

  • Wix Payments: We use Wix Payments to process payments securely. Your payment details are handled by Wix Payments, and we do not store or process credit card information directly. Payments are processed securely using third-party payment gateways.

  • Google Analytics: We use Google Analytics to collect anonymous data about how visitors interact with our website. This data helps us improve the user experience and optimize our website's performance. Google Analytics collects information such as your IP address, device type, and pages visited. For more information on how Google Analytics handles your data, visit their Privacy Policy.

  • Facebook Pixel: We use the Facebook Pixel to track user interactions on our website for advertising and marketing purposes. The data collected helps us to serve more relevant ads to users on Facebook and Instagram. For more information on Facebook Pixel and how it processes your data, refer to Facebook’s Privacy Policy.

  • Email Marketing Services: If you subscribe to our email list, we may use email marketing platforms such as Mailchimp to send you promotional emails, updates, or newsletters. These services collect data such as your email address and engagement with the emails (opens, clicks, etc.). You can unsubscribe from our email list at any time by clicking the “unsubscribe” link at the bottom of our emails.

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These third-party services are required to protect your data in accordance with their own privacy policies. We do not sell, rent, or share your personal information with any other third-party advertisers without your consent.

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4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and personalise the service. Cookies are small files stored on your device that help us remember your preferences and track usage.

You can configure your browser settings to manage cookie preferences, including accepting or rejecting cookies. If you disable cookies, certain features of our website may not work properly.

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5. Your Data Rights

You have the right to:

  • Access your personal data.

  • Correct any inaccuracies in your personal data.

  • Delete your personal data (subject to legal obligations).

  • Object to processing your data for marketing purposes.

  • Withdraw consent at any time if you have previously consented to data processing.

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To exercise any of these rights, please contact us at hello@sageflowstudio.co.uk.

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6. Data Security

While we take all necessary steps to protect your data, no method of electronic transmission or storage is 100% secure. We strive to use commercially acceptable means to protect your personal data, but we cannot guarantee its absolute security.

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7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may keep data for longer periods as required by law or for legitimate business purposes.

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8. Transfer of Your Personal Data

Your personal data may be transferred to and processed in locations outside your country. We ensure that adequate measures are in place to protect your data during this transfer.

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9. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected data from a child, please contact us to have the data deleted.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us:

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